Ensure a reliable internet connection
Interviews10 min read

Ensure a reliable internet connection

Practical solutions for uninterrupted video interviews

Why your connection matters

During a remote interview, a poor connection can undermine an excellent application. Plan for a reliable connection before the call.

What can go wrong

  • Frozen video can make you appear disengaged.
  • Audio dropouts mean missing important information.
  • Latency interrupts the conversation and causes misunderstandings.
  • A recruiter may move on to another candidate.

Alternatives if your connection is weak

1. A hotel lobby

Some larger hotels offer a reliable connection.

2. A coworking space or well-equipped café

Look for a local space with a tested, reliable connection.

Practical tips
  • Test your connection 24 hours before, then one hour before the interview.
  • Plug in your computer to avoid power-saving slowdowns.
  • Switch your phone to airplane mode to minimise interruptions.
  • Close unused applications.
  • Ask people around you not to use your internet connection during the call.
  • Identify and test a backup location in advance.
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